AARP Passport powered by Travelocity...
believes that you have rights as a traveler. That's why we created the AARP Passport Customer Bill of Rights. We, with support from our travel provider, Travelocity, consider it our mission to protect these rights that give you the confidence you need to book your travel online and get to the fun part - seeing the world.
AARP Passport Customer Bill of Rights
You have the right to shop around and find the best price possible.
Not only do you have the right to compare prices, we encourage you to shop around! An AARP Passport rate is not always the lowest available rate. Occasionally, airlines, hotels, car rental companies or cruise lines will have a promotional deal or a deeper discount for a certain date or destination that is better than an AARP Passport rate. If you find a better deal, you should book it! We do believe that the combination of great pricing available through Travelocity, exclusive AARP Passport discounts and superior customer service make shopping at AARP Passport a terrific value. But we also believe that you should take your time shopping around to find the best price on your next travel adventure.
You have the right to speak with someone and get help anytime.
Sometimes you just want to speak with a person, and we understand that. That's why we have customer service agents available to help you 24/7. Just call 888-291-1757 (888-291-1763 for Cruise only) to reach one.
You have the right to be inspired by your travel company
Like a well-traveled friend just back from a wine tour of Tuscany or a visit with grandchildren, we want to inspire you to visit the places and people that make you happy
You have the right to trust your travel company.
The relationship between AARP and Travelocity not only brings you the value, convenience and service you want, but the reliability of two trusted brands.
You have the right to book with a travel company that will look out for you, all trip long.
Neither overbooked hotel, nor pool renovation, nor lost reservation should stand in the way of you and a smooth trip. We promise that everything about your booking will be right, or we'll work with our providers to make it right, right away.
You have the right to the best overall value in travel.
We understand that in addition to insider information, reliable customer support, and control over your trip details, you want a great deal! That's why we offer exceptional value and exclusive discounts to AARP members that can only be found on Passport, including 10-12% off airline tickets to Mexico, 10% off best available rates at participating hotels worldwide, escorted sailings on specific cruise lines, hundreds of dollars in savings on unique vacation and tour packages, and more.
You have the right to a straightforward presentation of your options.
We want you to choose the options that best suit you. If a hotel has rooms available, we won't lead you to believe that the hotel is sold out. We also won't subject you to impossible terms and conditions that make an offer hollow.
You have the right to find what you're looking for quickly and easily
That's why we designed our site for complete ease-of-use and with bigger fonts too--so you can find (and read about!) that great last minute deal to Paris, or the best brunch in Salt Lake City.